Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 07:29:11 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/wZ2CVjX5wMztD4dmsGMeuQ~~/AALN9wA~/RgRjunDDPVcDc3BjQgph1UM92WHW8KEBUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
Kindly note that we will proceed with the collection to be done at the earliest.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>7/1/2022 11:04 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3733585] - Returns<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3733585" rel="noreferrer">#3733585</a> raised by ‫مها صالح‬‎ ([email-masked]).</div>
</div>

<div dir="ltr">
<div> </div>
</div>

<div dir="ltr">Hi Team,</div>

<div dir="ltr">
<br>
Problem Statement: Late Collection<br>
Order Date : 26/12/2021<br>
Order ID: 6376922945<br>
Tracking ID: SD004653886<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on <span dir="ltr" style="white-space:pre">​</span>30/12/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</div>

<div dir="ltr">
<br>
Regards,</div>

<div dir="ltr">​Amirh</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Fri, 7 Jan at 11:00 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="rtl"><span class="separator">مرحبا رولا </span></div>

<div> </div>

<div dir="rtl"><span class="separator">شكراً لك على تواصلك معنا.</span></div>

<div> </div>

<div dir="rtl"><span class="separator">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</span></div>

<div> </div>

<div dir="rtl"><span class="separator">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.</span></div>

<div> </div>

<div dir="rtl"><span class="separator">لا تتردد بالاتصال بنا للحصول على مزيد من المساعدة.</span></div>

<div> </div>

<div dir="rtl"><span class="separator">أصدقائك،</span></div>

<div dir="rtl"><span class="separator">فريق الدعم.</span></div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/GhBuk9i9TQ-AkwUKMOWm5A~~/AALN9wA~/RgRjunDDPlcDc3BjQgph1UM92WHW8KEBUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3733585