Subject: New Reply Received - Re: How easy was our returns process?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Jan 2022 06:16:25 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="auto">
<br><span style="font-size:12.8px">Still not received my refund and no one is responding on mail as well please check and update me on my refund status</span><div dir="auto"><span style="font-size:12.8px"><br></span></div>
<div dir="auto"><span style="font-size:12.8px">Mob:0557605705</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 28 Dec 2021, 22:18 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Muhammed<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6373446434  Please note that the refund has been processed successfully from our side for the amount (SAR 307.00), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3682294