Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Jan 2022 18:14:00 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<span class="s1">مرحباً</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">خدمة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">عملاء</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">سنتر</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">بوينت</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">،</span>
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<span class="s1">لأول</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">مرة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">اجرب</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الطلب</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">عن</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">طريق</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">تطبيق</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">سنتربوينت</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">وللاسف</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">كانت</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">تجربتي</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">جداً</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">سيئة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">حيث</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">ان</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">العطر</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الذي</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">طلبته</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">وصلني</span><span class="s2" style="font-family:UICTFontTextStyleBody"></span><span class="s1">ناقصاً</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">لا</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">يوجد</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">به</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الا</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">النصف</span><span class="s2" style="font-family:UICTFontTextStyleBody"> .. </span><span class="s1">ما</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">تعودنا</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">منكم</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الا</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">خدمتكم</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">ومنتجاتكم</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">ذات</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الجودة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الافضل</span><span class="s2" style="font-family:UICTFontTextStyleBody">. </span><span class="s1">لذا،</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">آمل</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">منكم</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">تعويضي</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">وارجاع</span><span class="s2" style="font-family:UICTFontTextStyleBody"></span><span class="s1">المنتج</span><span class="s2" style="font-family:UICTFontTextStyleBody">. </span>
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<span class="s1">رقم</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الطلب</span><span class="s2" style="font-family:UICTFontTextStyleBody"> : 6375624362</span>
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<span class="s1">وهذي</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">صورة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">للمنتج</span><span class="s2" style="font-family:UICTFontTextStyleBody"> :</span>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NDI0ODI2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cL4LlGQ0k1z-4avNOHn1-Xv5p2SYT3K2ijH1JVz4TiY" style="max-width: 100%"></div>
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<span class="s1">اعلم</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">بان</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">المنتج</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">لا</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">يوضح</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">طبيعة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">المشكلة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">حيث</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">انه</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">غير</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">شفاف</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">،</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">لكن</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">اذا</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">لزم</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الأمر</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">مستعدة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">اذهب</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">لفرع</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">سنتربوينت</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">في</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">رياض</span><span class="s2" style="font-family:UICTFontTextStyleBody"></span><span class="s1">قاليري</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">حتى</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">يثبتوا</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">المشكلة</span><span class="s2" style="font-family:UICTFontTextStyleBody">. </span>
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<span class="s1">شاكرة</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">لكم،</span>
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<span class="s1">الهنوف</span><span class="s2" style="font-family:UICTFontTextStyleBody"> </span><span class="s1">الفواز</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 6, 2022 at 9:03 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا عزيزي العميل </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نعتذر بصدق عن الازعاج الذي تسببنا به ، ونرجو منك مشاركة صورة المنتح التالف معنا حتى نتمكن من إجراء مزيد من التحقيق ومساعدتك وفقًا لذلك.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نتطلع إلى الاستماع منك قريبًا. شكرا لك على مساعدتك!</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>أصدقائك ،</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3729766