Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Jan 2022 07:48:53 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Hey!where is my refund?its almost 20 days.please follow up.thank you</div>
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<div>On Thu, Dec 30, 2021, 11:57 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hernan <br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order:6374471517 Please note that the refund has been processed successfully from our side for the amount (SAR 53.33), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3628474