Subject: Note Added - [#4879138] Conversation with سلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 05:51:15 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4879138    Subject:  Conversation with سلام عليكم   Requester: Ehmxrr400    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The below order customer location in Tabuk, 1100 Km away from RYD. We cannot full fill the order.</div>
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<div class="MsoNormal">So kindly check with customer and cancelled the order.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, September 15, 2022 7:29 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4879138] - Conversation with سلام عليكم</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement : Late Delivery WWD<br>
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Order ID : 6167535753<br>
Item ID : 158818955 - - Juniors Madison 3-in-1 White Wooden Convertible Crib (Up to 5 years)<br>
Order placed on : Sep 11, 2022<br>
Assistance Required : Need urgent delivery<br>
Was expected to be delivered on: Sep 14, 2022<br>
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Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was placed on Sep 11, 2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الخميس, 15 سبتمبر في 8:28 م
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement : Late Delivery WWD</span></div>
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Order ID : Sep 11, 2022<br>
Item ID : 158818955 - - Juniors Madison 3-in-1 White Wooden Convertible Crib (Up to 5 years)<br>
Order placed on : Sep 11, 2022<br>
Assistance Required : Need urgent delivery<br>
Was expected to be delivered on: Sep 14, 2022<br>
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Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was placed on Sep 11, 2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الخميس, 15 سبتمبر في 6:45 م
<span class="separator">, Ehmxrr400 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span style="font-size:9.0pt;color:#6F7071">سلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46"><img id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B3.png"></span><span style="color:#3F3F46"></span>
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<b><span style="color:#3F3F46">Bot:
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<span style="color:#3F3F46">Hi, welcome to Babyshop</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مرحبًا بك في بيبي شوب</span></div>
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<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="color:#3F3F46"> من فضلك ادخل اسمك<br>
<b>Customer: </b>سلام عليكم<br>
<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6167535753<br>
<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#127881;</span><span style="color:#3F3F46"> تهانينا! تم إنشاء طلبك<br>
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يمكنك تتّبع طلبك بسهولة عبر سجل الطلبات في حسابي<br>
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قد يستغرق طلبك وقتًا أطول للوصول خلال فترة التنزيلات<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: غير راض للغاية]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم <br>
<b>Bot: </b>يرجى إدخال عنوان البريد الإلكتروني<br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b>يرجى إدخال رقم الجوال المسجل<br>
<b>Customer: </b>0509641257</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحباً عزيزي العميل,<br>
شكراً لتواصلك معنا,<br>
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نود منك كتابة استفساركم كاملاً , وسنقوم بمساعدتكم به</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:38 PM, 15th Sep</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">سيتم رفع طلب للجهات المعنية<br>
ليتم إيصال الطلب باسرع وقت<br>
و سيتم التواصل معكم من خلال البريد الإلكتروني</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"> كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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