Subject: Ticket Assigned - Conversation with mae
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 13:31:56 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mae mae                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mae Bot:  Hi mae, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Hi i would like to us about tabby why its not working Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi mae, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6167561904 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0539196651            05:26 PM, 15th Sep                     mae                    Thank you           05:26 PM, 15th Sep                   Shehanah                   Hi  Thank you for contacting us. How may I help you?           05:27 PM, 15th Sep                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:27 PM, 15th Sep                     mae                    Ok           05:28 PM, 15th Sep                   Shehanah                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:29 PM, 15th Sep                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:31 PM, 15th Sep                     mae                    Ok thank you           05:31 PM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4878792