Subject: Note Added - [#4855965] late c&c
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Sep 2022 07:47:41 +0000

Hi ,    Max Dawadmi2 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4855965    Subject:  late c&c   Requester: اهلين    Note Content:   <div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent">
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<div>Dear Team,<br>
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<div>This is  to inform you that mentioned order still not yet received in store still pending from WH end and today night we have delivery from WH once  we will  reccived the orders will make the process &amp; handover to the customber. </div>
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<div>Regards<br>
Imran Pasha<br>
Team ,Max Dawadmi 2   <br>
Mob: +966 577350230Ext-6550<br>
Landmark Arabia<br>
URL :<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a><br>
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, September 10, 2022 8:22 PM<br>
<b>To:</b> Max Dawadmi2 &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4855965] - late c&amp;c
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<div dir="ltr">Hi Team,<br>
 <br>
Problem Statement: Late C&amp;C Shipping<br>
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Order Date : Sep 4, 2022<br>
Order ID: 6166123877<br>
Store Code: Max60244<br>
Tracking Id: ​616612387721999991<br>
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Assistance Required: Need urgent shipping</div>
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Issue Description: The order was placed on Sep 4, 2022 but still is showing "IN_PROGRESS".<br>
Please ship the order on priority so that the customer can collect it as soon as possible.</div>
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Thank you for your help!<br>
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Regards,<br>
CS Team</div>
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<blockquote class="x_freshdesk_quote">On Sat, 10 Sep at 7:21 PM <span class="x_separator">
, اهلين &lt;[email-masked]&gt; wrote:
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">حصه</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png">
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<b>Bot: </b>أهلا مرة أخرى!<br>
<b>Bot: </b>يرجى إدخال اسمك<br>
<b>Customer: </b>حصه<br>
<b>Bot: </b>مرحبًا ، ماذا تحتاج للمساعدة؟<br>
<b>Customer: </b>تحديث طلبك<br>
<b>Bot: </b>يرجى اختيار موقعك<br>
<b>Customer: </b>المملكة العربية السعودية<br>
<b>Bot: </b>يرجى إدخال رقم الطلب للمتابعة<br>
<b>Customer: </b>6166123877<br>
<b>Bot: </b>
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<div>حالة الطلب الخاص بك : Processing </div>
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</strong>يما يلي مواعيد استلام طلبك:</div>
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<strong>الطلب المنزلي: </strong>7 to 9 أيام</div>
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</strong>يمكنك تتبع طلبك بسهولة <strong>من حسابي &gt; تاريخ الطلبات</strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</div>
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<b>Bot: </b>هل تمكنت من حل الاستعلام الخاص بك<br>
<b>Customer: </b>لا<br>
<b>Bot: </b>هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
<b>Customer: </b>Yes<br>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">07:14 PM, 10th Sep</div>
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Shehanah</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_0b52p1cpmb_3277062d38dd626785e217c3abd40ec5a89acc80c802a8e0e687e237e45ab311.png">
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<div>مرحبًا حصه ، شكرًا لتواصلك معنا. اسمي شيهانه ، يسرني مساعدتك.</div>
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<div style="color:#999999; font-size:11px; clear:right">07:16 PM, 10th Sep</div>
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Shehanah</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_0b52p1cpmb_3277062d38dd626785e217c3abd40ec5a89acc80c802a8e0e687e237e45ab311.png">
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<div>دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</div>
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<div style="color:#999999; font-size:11px; clear:right">07:16 PM, 10th Sep</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">حصه</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png">
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<div>اهلا</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">حصه</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png">
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<div>تمام</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">07:16 PM, 10th Sep</div>
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Shehanah</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_0b52p1cpmb_3277062d38dd626785e217c3abd40ec5a89acc80c802a8e0e687e237e45ab311.png">
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<div>لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي  معلومات جديدة</div>
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<div style="color:#999999; font-size:11px; clear:right">07:17 PM, 10th Sep</div>
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Shehanah</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_0b52p1cpmb_3277062d38dd626785e217c3abd40ec5a89acc80c802a8e0e687e237e45ab311.png">
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<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div>
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<div style="color:#999999; font-size:11px; clear:right">07:17 PM, 10th Sep</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">حصه</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png">
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<div>مو توصيل ، استلام من الفرع</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">07:17 PM, 10th Sep</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">حصه</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png">
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<div>الستلام كان الخميس الى الان ماجتني رساله اروح استلم الطلب</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">07:18 PM, 10th Sep</div>
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Reenad</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png">
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<div>نعم سيتم رفع الطلب لتجهيزه ليتم استلامه</div>
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<div style="color:#999999; font-size:11px; clear:right">07:19 PM, 10th Sep</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">حصه</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png">
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<div>تمام ، شكرا لك ..</div>
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Shehanah</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_0b52p1cpmb_3277062d38dd626785e217c3abd40ec5a89acc80c802a8e0e687e237e45ab311.png">
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<div>كان من دواعي سروري مساعدتكم. </div>
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<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/639735227991817" style="font-weight:500; color:#999; text-decoration:none" rel="noreferrer">
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