Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 08:34:07 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Dear Sir,</div>
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Thank you so much for your reply and voucher... Yes at least it's worth for wasting my time.<span></span>
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<div>Thank You &amp; Best Regards..<br>
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Sameer M. Namburath<br>
FOC <br>
Tel:+966112228877 Ext: 2331<br>
Mob: +966 549118612<br>
[email-masked]<br>
P.O Box: 84270 Riyadh 11671<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Tuesday, September 6, 2022, 10:27 AM<br>
<strong>To:</strong> [email-masked] &lt;[email-masked]&gt;<br>
<strong>Subject:</strong> Re: [#4764249] - Returns<br>

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<div>Hi Sameer,</div>
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<div style="">Thank you for getting in touch with us.</div>
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<div dir="ltr" style="">​We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us. <br>
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We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to take a strict action on this. </div>
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<div dir="ltr" style="">For the inconvenience caused, we’d like to give you a voucher worth SAR 35for you to use it on your next purchase online at ​<a href="https://www.centrepointstores.com/sa/ar/department/cross/" target="_blank" rel="noreferrer">CenterPoint</a>.</div>
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<div dir="ltr" style="">Kindly confirm if you wish to accept the voucher so we could do the needful and issue it for you.</div>
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<div style="">Once again, sincere apologies, and thank you for your patience.</div>
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<div dir="ltr" style="">Your friends,</div>
<div style="">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4764249