Subject: Ticket Assigned - Conversation with aron castillo
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 04 Sep 2022 07:21:58 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aron castillo aron castillo                    Bot:  Hi again! Bot:  Please enter your name Customer:  aron castillo Bot:  Hi Aron Castillo ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6165067017 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:14 AM, 04th Sep                     aron castillo                    Thank you           11:14 AM, 04th Sep                   Shehanah                   Hi , Thank you for contacting us. How may I help you?           11:15 AM, 04th Sep                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:15 AM, 04th Sep                     aron castillo                    Goodmorning!!           11:15 AM, 04th Sep                     aron castillo                    Regarding to my order, until now i didn’t  receive..           11:17 AM, 04th Sep                     aron castillo                    I order the item since last week.           11:17 AM, 04th Sep                   Shehanah                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:17 AM, 04th Sep                   Shehanah                   Is there anything else i can assist you with?           11:17 AM, 04th Sep                     aron castillo                    So until i need to wait??           11:18 AM, 04th Sep                     aron castillo                    So how many days i need to wait for this ?? They will deliver today?           11:19 AM, 04th Sep                   Shehanah                   they are closely working on this to fix it for you.           11:20 AM, 04th Sep                     aron castillo                    Ok thank you           11:20 AM, 04th Sep                   Shehanah                   as soon as possible           11:20 AM, 04th Sep                     aron castillo                    Thank you           11:20 AM, 04th Sep                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:21 AM, 04th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4823311