Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 07:26:33 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Sir,<div><br></div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>I'm looking forward to hearing from you soon. Thank you for your help!</span><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Aug 25, 2022 at 3:51 PM Muktarpasha Ustad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Sir,<div><br></div>
<div>Please find the details for the Watch </div>
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<span id="gmail-m_2697135387223208622gmail-shopping-basket-product-01-name" style='box-sizing:border-box;font-weight:700;display:block;color:rgb(61,70,77);font-size:14px;line-height:1.25;margin:0px 0px 10px;text-overflow:ellipsis;max-width:90%;overflow:hidden;max-height:50px;padding:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><br>Name: OMAX Men's Silicone Strap Analog Wrist Watch D006R25I</span><span id="gmail-m_2697135387223208622gmail-shopping-basket-product-01-name" style='box-sizing:border-box;font-weight:700;display:block;color:rgb(61,70,77);font-size:14px;line-height:1.25;margin:0px 0px 10px;text-overflow:ellipsis;max-width:90%;overflow:hidden;max-height:50px;padding:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>Colour: Brown<br></span><span id="gmail-m_2697135387223208622gmail-shopping-basket-product-01-name" style='box-sizing:border-box;font-weight:700;display:block;color:rgb(61,70,77);font-size:14px;line-height:1.25;margin:0px 0px 10px;text-overflow:ellipsis;max-width:90%;overflow:hidden;max-height:50px;padding:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><h1 id="gmail-m_2697135387223208622gmail-account-section-heading" style="box-sizing:border-box;font-size:24px;margin:0px 0px 12px;font-weight:400;line-height:1.1;color:rgb(31,33,35)">Order #6138989515</h1>
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<div><br></div></span><span id="gmail-m_2697135387223208622gmail-shopping-basket-product-01-name" style='box-sizing:border-box;font-weight:700;display:block;color:rgb(61,70,77);font-size:14px;line-height:1.25;margin:0px 0px 10px;text-overflow:ellipsis;max-width:90%;overflow:hidden;max-height:50px;padding:0px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><h1 id="gmail-m_2697135387223208622gmail-account-section-heading" style="box-sizing:border-box;font-size:24px;margin:0px 0px 12px;font-weight:400;line-height:1.1;color:rgb(31,33,35)"><br></h1>
<div>And also please find the attached watch images </div>
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<div dir="ltr" class="gmail_attr">On Thu, Aug 25, 2022 at 2:11 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the item as well as an image showing the issue and we will be happy to look into this further.</div>

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<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Your Friends,<br>
The Support Team</div>

	

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<br><div><br></div>-- <br><div dir="ltr">Best Regards,<div>Muktarpasha</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">Best Regards,<div>Muktarpasha</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4772223