Subject: Ticket Assigned - Conversation with joan francisco
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Aug 2022 16:42:17 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joan francisco joan francisco                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  joan francisco Bot:  Hi Joan Francisco ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6158483208 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966534505306            08:23 PM, 10th Aug       
               joan francisco                    ?           08:26 PM, 10th Aug                     joan francisco                    Hi           08:27 PM, 10th Aug                   Mazen                   Hi Joan , thank you for contacting us. This's Mazen We would be happy to help you.           08:32 PM, 10th Aug                   Shehanah                   Hi Joan , Thank you for contacting us. How may I help you?           08:34 PM, 10th Aug                   Shehanah                   Could you please share your order number so that I can assist you further?           08:34 PM, 10th Aug                   Shehanah                   Hi, I'm not getting a response from you. Are we still connected?           08:38 PM, 10th Aug                   Shehanah                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:41 PM, 10th Aug                                  
         View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4715890