Subject: Ticket Assigned - Conversation with mj
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 07 Aug 2022 05:46:05 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mj mj                    Bot:  Hi again! Bot:  Please enter your name Customer:  mj Bot:  Hi Mj ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6158309170 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:40 AM, 07th Aug                   Shehanah                   Hi Dear, Thank you for contacting us. How may I help you?           09:41 AM, 07th Aug                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:41 AM, 07th Aug                   Shehanah                   Please allow me a moment to check this for you.           09:42 AM, 07th Aug                   Shehanah                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:43 AM, 07th Aug                   Shehanah                   Is there anything else i can assist you with?           09:43 AM, 07th Aug                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:45 AM, 07th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4700285