Subject: New Reply Received - late deliver
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jul 2022 13:36:47 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  late deliver  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/xgQX85j0oRaf1wZk8h1cWg~~/AALN9wA~/RgRkv8_mPVcDc3BjQgpi2Wac3mLKtLzrUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the order has been attempted 3 times before and it is now being returned to your end.<br>
<br>
Best regards, <br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>25/7/2022 10:38 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Re: [#4651069] - late deliver<br>
 
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<a class="gmail_plusreply" href="mailto:[email-masked]" id="plusReplyChip-1" rel="noreferrer">@ShipaDelivery Support</a>  FYKA.

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<div>BR,</div>

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<div class="gmail_attr" dir="ltr">On Mon, Jul 25, 2022 at 9:26 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery</div>

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<br>
Order Date :  Jul 16, 2022<br>
Order ID: 6155986085<br>
Tracking ID: SD007514536</div>

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<br>
Assistance Required: Need Urgent Delivery</div>

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<br>
Issue Description: The order was shipped from our side on <span dir="ltr" style="white-space:pre-wrap"> </span>7/16/22 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
CS Team</div>
</div>

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<blockquote>On Mon, 25 Jul at 9:23 AM , Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:

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<div dir="rtl">مرحبا عميلنا العزيز،</div>

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<div dir="rtl">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</div>

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<div dir="rtl">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</div>

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<div dir="rtl">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</div>

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<div dir="rtl">نحن نقدر صبرك.</div>

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<div dir="rtl">أصدقائك ،</div>

<div dir="rtl">فريق الدعم</div>
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<div class="gmail_signature" dir="ltr">
<div dir="ltr">Abdulrahman Rdwan<br>
<font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" style="font-family:'times new roman';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> +962770753282<br>
<strong>O:</strong> 80074472<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/ePNmWEvzop_sNwsm3AVXEA~~/AALN9wA~/RgRkv8_mPlcDc3BjQgpi2Wac3mLKtLzrUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4651069