Subject: Note Added - [#4599288] Conversation with swati singh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jul 2022 11:00:01 +0000

Hi ,    Ghadeer added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4599288    Subject:  Conversation with swati singh   Requester: swati singh    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hello, </div>
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<div class="MsoNormal">The shipment delivered by OTP. </div>
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<div class="MsoNormal">Thank you </div>
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<span style="FONT-SIZE: 10pt">Ghadeer F. Siraj</span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 10pt">غدير سراج</span> </h1>
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<span style="FONT-SIZE: 8pt"></span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt">محلل عمليات التجارة الالكترونية</span> </h6>
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<span style="FONT-SIZE: 8pt">M. <font color="#153c3f">  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt; COLOR: #00c8e1">T. <font color="#153c3f">+966112897834</font>
</span><span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt; COLOR: #00c8e1">E. <font color="#153c3f">29242</font>
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<span style="FONT-SIZE: 8pt">E. <font color="#153c3f">[email-masked]</font></span> 
<span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt">W.</span> <a class="txt-light" style="FONT-SIZE: 8pt; TEXT-DECORATION: none; COLOR: #00c8e1; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="https://splonline.com.sa/" target="_blank" rel="noreferrer">
<font color="#153c3f">SPLonline.com.sa</font></a> </h6>
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2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, July 25, 2022 10:17 AM<br>
<b>To:</b> [email-masked]; Ghadeer F. Siraj &lt;[email-masked]&gt;; Rashed S. AlMusharraf &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]; [email-masked]<br>
<b>Subject:</b> [EXTERNAL]Fwd: [#4599288] - Conversation with swati singh</div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Kindly assist on the below case.<br>
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Thank you for your help!<br>
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Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>CS Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 22 Jul at 4:53 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
<a id="OWAAM51645DAAD57841118DE74EDB69C82619" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ghadeer F. Siraj</span></a>
<a id="OWAAM2B2083E90F8C4074BF8C838F12450C82" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@RASHED S. ALMUSHARRAF</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Reminder for POD. Customer claims order not received.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>AWB: CRDSAL0532949622</span></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, July 18, 2022 1:40 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4599288] - Conversation with swati singh</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement: Proof of Delivery<br>
Order ID: 6153082334<br>
AWB: CRDSAL0532949622<br>
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Assistance Required: Need Proof of Delivery<br>
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Issue Description: The customer is saying he did not receive the order. Kindly share POD.<br>
Thank you for your help!<br>
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Regards,<br>
Hissah</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 7 Jul at 8:04 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement: Proof of Delivery</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID: 6153082334</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>AWB: CRDSAL0532949622</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Assistance Required: Need Proof of Delivery</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for your help!</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,<br>
Hilah Alolayan</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4599288:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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