Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 16:21:24 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
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<div dir="ltr" class="gmail_attr">في خميس، ٢١ يوليو، ٢٠٢٢ في ٧:١٧ م، كتب الآيات المحمديه &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div dir="ltr" class="gmail_attr">في خميس، ٢١ يوليو، ٢٠٢٢ في ٦:١٩ م، كتب Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;:<br>
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	<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4633827<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>-</span>——</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Shehanah Khalid : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا عواطف،</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرا على تواصلك معنا.</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نعتذر غلى اي ازعاج بدر منا.</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نرجو تزويدنا ببوليصه الارجاع للطلب رقم 6153640792 و ذكر المنتجات التي تم ارجاعها.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نود إعلامكم أنه تم استرداد المبلغ (<span style='white-space:pre-wrap;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr"> SAR</span>248.6) في رصيدي الخاص بك، ويمكنك استخدام حساب رصيدي الخاص بك في عملية الشراء عبر الإنترنت في 5 خطوات سهلة:</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الخطوة 1 - ما عليك سوى تسجيل الدخول إلى حسابك</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الخطوة 2 - ابدأ التسوق</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الخطوة 3 - أضف العناصر المختارة إلى السلة</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الخطوة 4 - انتقل إلى الخروج</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الخطوة 5 - حدد رصيدي كخيار دفع</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>أصدقائك،</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم</div>
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<span style='font-weight:bold;font-family:"Times New Roman"'>تم</span><span style="font-family:UICTFontTextStyleBody;font-weight:bold"> </span><span style='font-weight:bold;font-family:"Times New Roman"'>استرجاع</span><span style="font-family:UICTFontTextStyleBody;font-weight:bold"> </span><span style='font-weight:bold;font-family:"Times New Roman"'>منتجات</span><span style="font-family:UICTFontTextStyleBody;font-weight:bold"> </span>
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<span style="color:rgb(0,0,0)">للطلب</span><span style="font-family:UICTFontTextStyleBody;color:rgb(0,0,0)"> <a href="https://www.centrepointstores.com/sa/ar/my-account/order/6153640792?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_ar" style="font-family:UICTFontTextStyleBody" target="_blank" rel="noreferrer"><span style="font-family:UICTFontTextStyleBody">6153640792</span></a></span>
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<span>والطلب</span><span style="font-family:UICTFontTextStyleBody"> </span><span>رقمً</span>
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<div dir="rtl" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(228,175,10)"><span style="font-family:UICTFontTextStyleBody"><a href="https://www.maxfashion.com/sa/ar/my-account/order/6152629551?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar" style="font-family:UICTFontTextStyleBody" target="_blank" rel="noreferrer"> 6152629551</a></span></div>
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<span>مع</span><span style="font-family:UICTFontTextStyleBody"> </span><span>مندوب</span><span style="font-family:UICTFontTextStyleBody"> </span><span>واحد</span><span style="font-family:UICTFontTextStyleBody"> </span>
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<div dir="rtl" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(228,175,10)"><span style="font-family:UICTFontTextStyleBody"><br></span></div>
<div dir="rtl" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(228,175,10)"><span style="font-family:UICTFontTextStyleBody">برقمي ارجاع </span></div>
<div dir="rtl" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;background-color:rgba(0,0,0,0)!important;border-color:rgb(228,175,10)!important;color:rgb(228,175,10)!important"><font style="font-family:UICTFontTextStyleBody;color:rgb(228,175,10)">SD007468114</font></div>
<div dir="rtl" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;background-color:rgba(0,0,0,0);border-color:rgb(228,175,10);color:rgb(228,175,10)"><font style="font-family:UICTFontTextStyleBody;color:rgb(228,175,10)">SD007473560</font></div>
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<div dir="auto">والمنتجات هي كالتالي <div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MjcyNDMxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XBGX1qqIY2U3j5cywdBOF46d0LDehu3C7PqTAFNVquw" data-id="2043362724316" style="max-width: 100%"><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MjcyNDMxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4_o8g7k26HsU2ZKILxO5wuQyh52mcbgdVQvayydqEf4" data-id="2043362724313" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MjcyNDMxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z5wvzegjC8PxjBneL3YdxpHAepArzgL0WKsvO53PoA4" data-id="2043362724314" style="max-width: 100%"></div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4633827