Subject: Note Added - [#4521945] return issue
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 15:18:31 +0000

Hi ,    Akash Datla added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4521945    Subject:  return issue   Requester: Soma M    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Akshay,</div>
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<div class="MsoNormal">Customer is not giving the order to driver , he saying that he will return the order only once he received the refund for this RVP . Driver tried to explain customer , but customer is not ready to give the order .
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Akash Datla</div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, July 6, 2022 3:04 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; Bm olmriyadh &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;; Zainul Hasan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4521945] - return issue</div>
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<a id="OWAAME367565D4ADC4E818558983EAE70DF81" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akash Datla</span></a>
<a id="OWAAMA00DBDC2635D4DFA92C1A39A5FA5EF28" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>,</div>
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<div class="MsoNormal">Reminder for the collection below.</div>
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<div class="MsoNormal">Order: 6147818238</div>
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<div class="MsoNormal">RVP: RP0627220004850</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NzI1Mjc2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nuuCSfHzD9RQAJ_u197pa6oxS_YMzXlB8oDzGIeOxwg" data-id="2043357252763" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 29, 2022 4:00 PM<br>
<b>To:</b> Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4521945] - return issue</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late collection<br>
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Order ID:  6147818238<br>
Tracking ID:  RP0621220002735<br>
Customer contact : 0539466629 <br>
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Assistance Required: Need urgent collection<br>
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Issue Description: Please note that the return request was on (6/21/22) However, the delivery partner refused to pick up the items as they were not in their original shipping box. the cx confirmed that the item in their original condition with the tags on. <br>
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Kindly, look into the matter &amp; do the needful. <br>
Regards,<br>
The Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4521945:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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