Subject: Note Added - [#4552225] Late WWD
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jun 2022 10:47:47 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4552225    Subject:  Late WWD   Requester: Loma46229    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMA893058262BB4F8C8A6D6E63FAE1D20E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>
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<div class="MsoNormal">please check the below order current status already has cancelled updated in GDMS<span style="background:lime;mso-highlight:lime">. Kindly refund process to the customer.</span>
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<div class="MsoNormal">REGARDS</div>
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<div class="MsoNormal">HARUN</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ankkur Gupta &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, June 29, 2022 9:53 AM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; Navaz Nt &lt;[email-masked]&gt;; Shambhu Paswan &lt;[email-masked]&gt;; BS Cod Jeddah &lt;[email-masked]&gt;; Centrepoint
 &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4552225] - Late WWD</div>
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<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAMF0C2CF63C711485895D66030CC640AE0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Since the location is in restricted area, lets cancel the order &amp; issue the refund if prepaid.</span></div>
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<div class="MsoNormal"><span lang="en-AE">Also – for next round of corrections, lets include these restricted locations in block list.</span></div>
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<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAM537839C7B8FC41019364F85C3B128972" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Please update the concern to the customer.</span></div>
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<div class="MsoNormal"><span lang="en-AE">Regards,<br>
Ankur</span></div>
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<b>From:</b> Harun Rashid &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, 28 June 2022 4:56 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; Navaz Nt &lt;[email-masked]&gt;; Shambhu Paswan &lt;[email-masked]&gt;; BS Cod Jeddah &lt;[email-masked]&gt;; Centrepoint
 &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4552225] - Late WWD</div>
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<div class="MsoNormal">Hi <a id="OWAAMA36B73E4B1F649569D2095D8B4912423" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>
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<div class="MsoNormal">Please check the below order status ordered placed posted in GDMS at Abha subzone but out Abha Mohayel Asser restricted area and will not create DO in GDMS. Kindly advise.</div>
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<div class="MsoNormal">Regards</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 28, 2022 10:21 AM<br>
<b>To:</b> Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4552225] - Late WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement : Late Delivery WWD</span></div>
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Order ID : 6150196598<br>
Item ID : 163614456 - Juniors - Juniors Maxim Travel System</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order placed on : Jun 17, 2022</span></div>
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Assistance Required : Need urgent delivery<br>
Was expected to be delivered on: Jun 21, 2022<br>
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Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was placed on Jun 17, 2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CS Team </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 28 Jun at 11:15 AM
<span class="separator">, Loma46229 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عميلنا العزيز،<br>
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شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.<br>
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نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
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نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.<br>
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نحن نقدر صبرك.<br>
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أصدقائك ،<br>
فريق الدعم</span><span dir="LTR"></span>
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