Subject: Ticket Assigned - Late click and collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 09:29:42 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late click and collect yasser                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yass6 Bot:  Please enter your name Customer:  yasser Bot:  Hi Yasser ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6151120709 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553419104            01:26 PM, 28th Jun                   Shehanah                   Hi yasser , Thank you for contacting us. My name is  shehanh, I will be happy to assist you.           01:26 PM, 28th Jun                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:26 PM, 28th Jun                   Shehanah                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:27 PM, 28th Jun                   Shehanah                   Is there anything else i can assist you with?           01:27 PM, 28th Jun                     yasser                    Hi the order above was orderd 6 days ago and im going to be travling in a couple of days           01:27 PM, 28th Jun                     yasser                    Will i be able to pick it up before then?           01:28 PM, 28th Jun                   Shehanah                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           01:28 PM, 28th Jun                   Shehanah                   Is there anything else i can assist you with?           01:28 PM, 28th Jun                     yasser                    Ok ty           01:28 PM, 28th Jun                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:29 PM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4552836