Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jun 2022 15:45:18 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div>Good day! It’s been 13 days since you and Aramex sent emails re: returns but until now no one comes to pick up the items.</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MjE2ODU1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xbujewfQxWKhnnv7hOK3QlhyIunHvxCR5hdciEE3jZ8" data-id="2043352168552"><br>Enclosed is the email sent by Aramex. I hope you can request them to pick up my return items this time.</div>
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<div>Thank you and best regards.</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jun 9, 2022, at 6:43 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Cecile,<br><br>Thank you for communicating with us.</div>
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<div dir="ltr">Please accept our apologies for the inconvenience caused and for the delay.<br><br>We would like to inform you that a new return request for order  (6141751505) has been created on the date 9/6/2022 and the items will be picked up by transport partner Aramex within 3 to 5 business days. If the returns are not picked up by transport partner Aramex on time, please contact us again to be fully served.<br>You can also track the return request via Aramex (<a href="http://www.aramex.com/track/shipments" rel="noreferrer">www.aramex.com/track/shipments</a>) through the tracking number (47520127535).<br>Thank you for shopping and collaborating with us.<br><br>Feel free to contact us if there are any queries.<br><br>Your friends.<br>Support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4411371