Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 06:38:40 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Product information  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'>Dear Support Team;</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'>We are not agree with the below provided solution as if it is advertised then it should be supplied.</span></div>
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<div class="MsoNormal"><span style='font-family:"Comic Sans MS";color:black'>NOTE: If these two items and provision not included in this product then why it is mentioned on box and online specs.
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<div class="MsoNormal"><span style='font-family:"Comic Sans MS";color:black'>Isn’t it illegal to supply products other than what is being advertise?</span></div>
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<span style='font-size:9.0pt;font-family:"Comic Sans MS";color:black'>Best Regards;</span><span style="color:#201F1E"></span>
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<span style='font-size:10.0pt;font-family:"Comic Sans MS";color:#00CCFF'>Mohammad Qasim</span><span style="color:#201F1E"></span>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, June 19, 2022 5:27 PM<br>
<b>To:</b> Mohammad Qasim &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4514838] - Product information</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Maneha,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for the issue that you are facing however</span></div>
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We regret to inform you that cannot deliver the other missing parts of the item. So we kindly request you to return the item so we process the refund after the return process is done.</span></div>
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Feel free to reach out to us for any further assistance.<br style="box-sizing: border-box">
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We hope this helps and have a great day! Stay Safe!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4514838:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4514838