Subject: Note Added - [#4499278] Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 13:03:33 +0000

Hi ,    Sami S. AlQarni added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4499278    Subject:  Delivery   Requester: Adel    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:14.0pt">Greetings,</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt">The customer paid the amount of 144 riyals</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt">You can compensate it and it will be paid to you with the monthly bills .</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt">BR.</span></div>
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<table style="BORDER-TOP: 0px; FONT-FAMILY: 'Tahoma', sans-serif; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px" cellspacing="0" cellpadding="0" width="442">
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<table style="BORDER-TOP: 0px; FONT-FAMILY: 'Tahoma', sans-serif; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0px" cellspacing="0" cellpadding="0" width="80">
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<a style="TEXT-DECORATION: none; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="#" rel="noreferrer"><img style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px auto; DISPLAY: block; PADDING-RIGHT: 0px" src="https://www.splonline.com.sa/emailSign/logo-xl.jpg" width="92" height="75">
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<table style="BORDER-TOP: 0px; FONT-FAMILY: 'Tahoma', sans-serif; BORDER-RIGHT: 0px; VERTICAL-ALIGN: top; BACKGROUND: #ffffff; BORDER-COLLAPSE: collapse; BORDER-BOTTOM: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; BORDER-LEFT: 0px; MARGIN: 0px 0px 0px 5px; PADDING-RIGHT: 0px" cellspacing="0" cellpadding="0" width="500">
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<span style="FONT-SIZE: 10pt">Sami S. AlQarni</span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 10pt">سامي القرني</span> </h1>
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<span style="FONT-SIZE: 8pt">Control Tower  Manager </span>  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt">مدير قسم برج التحكم</span> </h6>
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<span style="FONT-SIZE: 8pt">M. <font color="#153c3f">0555123643  <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">
|</span>  <span style="FONT-SIZE: 8pt; COLOR: #00c8e1">T. <font color="#153c3f">+966112897551</font>
</span><span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma', sans-serif; COLOR: #00c8e1">|</span> 
<span style="FONT-SIZE: 8pt; COLOR: #00c8e1">E. <font color="#153c3f">+17551</font>
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<span style="FONT-SIZE: 8pt">E. <font color="#153c3f">[email-masked]</font></span> 
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<span style="FONT-SIZE: 8pt">W.</span> <a class="txt-light" style="FONT-SIZE: 8pt; TEXT-DECORATION: none; COLOR: #00c8e1; OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; MARGIN: 0px; OUTLINE-COLOR: invert; PADDING-RIGHT: 0px" href="https://splonline.com.sa/" target="_blank" rel="noreferrer">
<font color="#153c3f">SPLonline.com.sa</font></a> </h6>
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2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</div>
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<td style="HEIGHT: 25px"><span style="FONT-SIZE: 8pt">Short Address:
<a title="National Short Address" class="socialLink" href="https://address.gov.sa/" rel="noreferrer">
RRRD2929</a></span></td>
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This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
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<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, June 19, 2022 3:50 PM<br>
<b>To:</b> Rashed S. AlMusharraf &lt;[email-masked]&gt;; SPL | CARE &lt;[email-masked]&gt;; Sami S. AlQarni &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> [EXTERNAL]Fwd: [#4499278] - Delivery</div>
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<strong><span style='font-family:"Calibri",sans-serif;color:red'>WARNING</span></strong><strong><span style='font-family:"Calibri",sans-serif;color:black'> : This email is not from Saudi Post | SPL. Do not click
 links or open attachments unless you know the sender and its content is safe.</span></strong>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>KINDLAY UPDATE
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Problem Statement: NDR, Customer paid cash on the delivery order.<br>
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Order Date: 1/6/2022<br>
Order ID: 6147093448<br>
Tracking ID: CRDSAL0515529622 <br>
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Assistance Required: Need an urgent Refund<br>
Issue Description: The customer contacted us, saying that the delivery agent had contacted him and asked him to pay for the order on  "SUBEL APP" and he did so, but the order was not delivered and returned to the warehouse and the amount was not returned to
 the customer.<br>
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Regards,<br>
The Support Team</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 15 Jun at 8:24 AM
<span class="separator">, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team, <br>
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Problem Statement: NDR, Customer paid cash on the delivery order.<br>
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Order Date: 1/6/2022<br>
Order ID: 6147093448<br>
Tracking ID: ​<span style="color:black">CRDSAL0515529622</span> <br>
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Assistance Required: Need an urgent Refund<br>
Issue Description: The customer contacted us, saying that the delivery agent had contacted him and asked him to pay for the order on  "SUBEL APP" and he did so, but the order was not delivered and returned to the warehouse and the amount was not returned to
 the customer.</span></div>
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Regards,<br>
The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 15 Jun at 4:10 AM
<span class="separator">, Adel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>طلبت واتصل عليه مندوب من البريد السعودي وطلب مني الدفع عن طريق برنامج سبل وما استلمت الشحنة واتواصل معاه ما يرد وعندي رقم الشحنة ورسالة الدفع
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4499278:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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