Subject: Ticket Assigned - Conversation with vijayabhaskar mohan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 04:57:26 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vijayabhaskar mohan vijayabhaskar mohan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vijayabhaskar mohan Bot:  Hi Vijayabhaskar Mohan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6145366210 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0536350735       
      12:55 PM, 05th Jun                     vijayabhaskar mohan                    Ok           12:55 PM, 05th Jun                   Amirah                   Hi , thank you for getting in touch with us my name is Amirh May i know how i can help you?           12:56 PM, 05th Jun                     vijayabhaskar mohan                    This is my order number : 6145366210           12:56 PM, 05th Jun                     vijayabhaskar mohan                    I received only 3 items           12:56 PM, 05th Jun                     vijayabhaskar mohan                    These items are still pending           12:57 PM, 05th Jun                     vijayabhaskar mohan                             12:57 PM, 05th Jun                     vijayabhaskar mohan                             12:57 PM, 05th Jun                     vijayabhaskar mohan                    The above items are not delivered to me still           12:57 PM, 05th Jun                     vijayabhaskar mohan                
     I enquired abt the same in thursday also..but still i didnt get any update or any call regarding this           12:58 PM, 05th Jun                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:58 PM, 05th Jun                   Amirah                   Please provide the name of the missing product           12:59 PM, 05th Jun                     vijayabhaskar mohan                    Screenshot having all details           12:59 PM, 05th Jun                     vijayabhaskar mohan                    1.Juniors assorted jog pants (size 9 to 10 years ) SAR 89           01:01 PM, 05th Jun                     vijayabhaskar mohan                    2.Sustainable slogan print tshirt orange ( size xl) SAR 49           01:01 PM, 05th Jun                     vijayabhaskar mohan                    3.Sustainable striped tshirt blue (size xl) SAR 69           01:02 PM, 05th Jun                   Amirah        
            Please provide me the name of the missing products so that they can be verified           01:02 PM, 05th Jun                     vijayabhaskar mohan                    4.Juniors printed briefs ( size 8to 9) multicolor           01:03 PM, 05th Jun                     vijayabhaskar mohan                    5.Juniors printed briefs ( size 8to 9) multicolor           01:03 PM, 05th Jun                     vijayabhaskar mohan                    These 5 are missing           01:03 PM, 05th Jun                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           01:04 PM, 05th Jun                   Amirah                   Do you have any other inquiries that we can help with?           01:04 PM, 05th Jun                     vijayabhaskar mohan                    Wen will i ll get the update ?      
      01:05 PM, 05th Jun                   Amirah                   You will be contacted soon. When new information becomes available           01:06 PM, 05th Jun                     vijayabhaskar mohan                    Ok           01:07 PM, 05th Jun                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:07 PM, 05th Jun                     vijayabhaskar mohan                    Pls make it faster           01:07 PM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4452540