Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jun 2022 15:37:58 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto"><br></div>
<div dir="auto">Humidifier Oder proceeded from my head by mistake Sir reject my order order no 614842608 Please reject my order Weve shipped your order 6148426080 with AWB FC0612220001705.  Please click here to track: https: //centrepoint.app.link/GMJM6ZbPMqb</div>
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<div dir="auto" id="composer_signature"><div dir="auto" style="font-size:12px;color:#575757">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 13/06/2022  5:19 pm  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Click &amp; Collect </div>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4484716</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Shehanah Khalid : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Mohammad,</span></div>
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<div><span rel="tempredactor" style="font-family: -apple-system, system-ui,">Thank you for getting in touch with us. </span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style="font-family: -apple-system, system-ui,">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style="font-family: -apple-system, system-ui,">Please provide us with more details to further assist you.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style="font-family: -apple-system, system-ui,">Looking forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style="font-family: -apple-system, system-ui,">Your friends,</span></div>
<div><span rel="tempredactor" style="font-family: -apple-system, system-ui,">The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043348722881'>Screenshot_20220613-183127_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4484716