Subject: Note Added - [#4480061]
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jun 2022 18:19:39 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4480061    Subject:     Requester: zaina alshehri    Note Content:   <div class="WordSection1">
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<a id="OWAAM7785F7EE53C440D499DBC4586D1FC03D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ashutosh Diwakar Kumar</span></a> please look  into this staff complaint for
 Assarawat mall</div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, June 11, 2022 11:52 AM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Max Assarawat Mall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4480061] -</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: staff complaint  </span></div>
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Issue Description:  The cx was treated  vary badly at Assarawat Mall, Gate 2, Al Namas  by the staff the employ names was salha (</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">صالحه</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>)
  and faisal ( </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">فيصل</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> )  as the cx said that
 they provide them with there number  for the shukren points but the would not help , please do the needful as it is not the first tie that this has happened . </span>
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Regards,<br>
CS Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل السبت, 11 يونيو في 10:12 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا زينه،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا على تواصلك معنا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نأسف حقًا لسماع أنكم لم تحضو بمعاملة جيدة من قبل موظف متجرنا. هذه بالتأكيد ليست التجربة التي نريد أن يحصل عليها عملاؤنا عندما يتسوقون معنا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نأخذ مثل هذه الأمور على محمل الجد. لقد أرسلنا الآن ردود الفعل إلى متجرنا وهم بالتأكيد سوف يتخذون إجراءات الازمة في هذا الشأن.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">مرة أخرى ، يرجى قبول اعتذارنا الصادق عن هذا.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">اصدقائك</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4480061:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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