Subject: Ticket Assigned - Conversation with cathy
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 04:18:58 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with cathy cathy                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  cathy Bot:  Hi Cathy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6145262115 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:06 PM, 29th May                   Amirah                   Hi   Cathy , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:06 PM, 29th May                     cathy                    Yes           01:06 PM, 29th May                     cathy                    Can you re schedule the delivery ot. My order           01:07 PM, 29th May                   Amirah                   how i can help you?           01:07 PM, 29th May                   Amirah                   Could you please share your order number so that I can assist you further?           01:07 PM, 29th May                     cathy                    Please red back in this conversation           01:07 PM, 29th May                     cathy                    6145262115           01:08 PM, 29th May                     cathy                    Hello           01:08 PM, 29th May                   Amirah                   Please note that your request has been submitted to the concerned authorities and the necessary action will be taken as soon as possible           01:08 PM, 29th May                   Amirah                   Do you have any other inquiries that we can help with?           01:09 PM, 29th May                     cathy                    Ok           01:09 PM, 29th May                     cathy                    Thank you very much           01:09 PM, 29th May                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:09 PM, 29th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4416572