Subject: Ticket Assigned - Conversation with arham
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 11:45:42 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arham arham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arham Bot:  Hi Arham ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146607046 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966598889607            03:35 PM, 03rd Jun                   Shehanah                   Hi Arham  , Thank you for contacting us. My name is  Shehanah  , I will be happy to assist you.           03:37 PM, 03rd Jun                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:37 PM, 03rd Jun                     arham                    Shehbana i have a problem with my order           03:37 PM, 03rd Jun                     arham                    Its status says its delivered but I didn’t received any           03:38 PM, 03rd Jun                     arham                    Guy texted me on whats app i send him the location and after he didn’t said anything and even not replaying           03:38 PM, 03rd Jun                   Shehanah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:39 PM, 03rd Jun                   Shehanah                   Is there anything else i can assist you with?           03:39 PM, 03rd Jun                     arham                    No           03:39 PM, 03rd Jun                     arham                    Can you share me any helpcenter number           03:40 PM, 03rd Jun                     arham                    For saudia           03:40 PM, 03rd Jun                     arham                    I tried listed on your website not working           03:40 PM, 03rd Jun                   Shehanah                   it is the only number we have           03:42 PM, 03rd Jun                   Shehanah                   Is there anything else i can assist you with?           03:42 PM, 03rd Jun                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:45 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4444576