Subject: Ticket Assigned - Conversation with mylar
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 06:58:19 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mylar mylar                    Bot:  Hi again! Bot:  Please enter your name Customer:  mylar Bot:  Hi Mylar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6145895702 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:40 AM, 30th May                   Shehanah                   Hi Mylar , Thank you for contacting us. My name is shehanh  , I will be happy to assist you.           10:41 AM, 30th May 
                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:41 AM, 30th May                   Shehanah                   can you provide me with right  address           10:45 AM, 30th May                   Shehanah                   Hi, I'm not getting a response from you. Are we still connected?           10:47 AM, 30th May                     mylar                    Yes           10:48 AM, 30th May                   Shehanah                   can you provide me with right address ?           10:48 AM, 30th May                     mylar                    6897 king Fahd Rd, 3388,al olaya Riyadh, 12211,saudi arabia           10:49 AM, 30th May                     mylar                    I never have a problem before the address I put on my acc..  The courier driver he is lazy. I already order many time but I received the item without any problem           10:50 AM, 30th May                   Sh
 ehanah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:50 AM, 30th May                   Shehanah                   Is there anything else i can assist you with?           10:50 AM, 30th May                     mylar                             10:51 AM, 30th May                     mylar                    As you can see he message me and ask my location. I reply with in a min and send my location I send also a voice message. But look at the time it's already 10pm he never read my message.           10:52 AM, 30th May                   Shehanah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:5
 3 AM, 30th May                   Shehanah                   Is there anything else i can assist you with?           10:53 AM, 30th May                     mylar                    No that's all.. I really disappointed the the shirt that I order its already sold out.           10:54 AM, 30th May                   Shehanah                   we are so sorry           10:57 AM, 30th May                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:57 AM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4421199