Subject: Note Added - [#4139170] Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 21 May 2022 10:33:44 +0000

Hi ,    Abdulrahman Rdwan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4139170    Subject:  Re: Your products are on the way   Requester: Reham    Note Content:   <div dir="ltr">Dear Akshay,<div><br></div>
<div>Unfortunately, this order was declared as lost.</div>
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<div>Kindly provide us with the invoice to issue a credit note.</div>
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<div>Best Regards,</div>
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<div>On Fri, May 20, 2022 at 7:07 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="gmail-m_3930237263009105357OWAAMB57F14D7A8DC4904BD4F51407F7AE822" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Nujoud Qasem</span></a>
<a id="gmail-m_3930237263009105357OWAAMB5432C6479924CC2A10F8EE9D6632ACE" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Jamal Sabbah</span></a>
<a id="gmail-m_3930237263009105357OWAAM7DA79CFCF227462A9240AA84A281DC4F" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Abdulrahman Rdwan</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Reminder for the POD. Customer keeps chasing for the delivery.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Order ID: 6134535539<u></u><u></u>
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<div class="MsoNormal">AWB: SD005506435<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<img width="122" height="58" style="width: 1.2666in; height: 0.6083in" id="gmail-m_3930237263009105357Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MTAyOTk4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.R3d3bDRGkT_T2yq8Bbu7whHQUqwu-YnDEXHPXm8wcGQ" data-id="2043341029988" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry<u></u><u></u></span></b></div>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'><u></u><u></u></span></b>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125<u></u><u></u></span></div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE<u></u><u></u></span></div>
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<u></u> <u></u>
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<b>From:</b> Subhia Faraneh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Tuesday, April 12, 2022 2:55 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Nujoud Qasem &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Amr Essam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4139170] - Re: Your products are on the way<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"><u></u><u></u></span>
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<div class="MsoNormal">Dear Team,  <u></u><u></u>
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<div class="MsoNormal">Kindly allow us to check with our team and we'll update you within 48 working hours. <u></u><u></u>
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<div class="MsoNormal">Kind Regards <u></u><u></u>
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<div class="MsoNormal">On Mon, Apr 11, 2022 at 6:02 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Proof of Delivery<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6134535539<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: SD005506435<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Proof of Delivery<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The customer is saying he did not receive the order. Kindly share POD.<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<br>
Khalid Alamri<u></u><u></u></span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1pt;font-family:fdtktid;color:white">4139170:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Subhia Faraneh </span></b><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Account Management-KSA </span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:rgb(17,85,204);border:1pt solid windowtext;padding:0in;text-decoration:none'><img width="200" height="200" style="width: 2.0833in; height: 2.0833in" id="gmail-m_3930237263009105357Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MTAyOTk4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vjM_sq8heIvnBD7BvVGa0z18DY57BsXhC2dEzUBO1fE" data-id="2043341029987" alt="Image removed by sender."></span></a><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">M:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> +962798408496 </span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">O:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> 80074472</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">[email-masked]</span></a></span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">shipa.com/delivery</span></a> </span><u></u><u></u>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Abdulrahman Rdwan</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962770753282</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 80074472</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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