Subject: Ticket Assigned - Conversation with mohammad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Mar 2022 09:32:13 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad mohammad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad Bot:  Hi Mohammad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6130332781 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  6130332781            01:24 PM, 17th Mar                   Shehanah          
          Hi, Thank you for contacting us. My name is shehanh , I will be happy to assist you.           01:24 PM, 17th Mar                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:24 PM, 17th Mar                     mohammad                    Hi i did not receive it can you update my number 0545532634           01:26 PM, 17th Mar                   Shehanah                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:29 PM, 17th Mar                   Shehanah                   is there anything else i can help you with ?           01:29 PM, 17th Mar                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  
 Have a wonderful day.           01:31 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4039026