Subject: Ticket Assigned - Conversation with hello this is laila
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 May 2022 07:06:20 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello this is laila hello this is laila                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello this is laila Bot:  Hi Hello This Is Laila ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6153683605 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6143683605 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0500214926            11:00 AM, 17th May                   Shehanah                   Hi  Laila  , Thank you for contacting us. My name is  shehanh , I will be happy to assist you.           11:01 AM, 17th May                     hello this is laila                    Hello           11:01 AM, 17th May                     hello this is laila                    I received my order but there is one item missing           11:02 AM, 17th May                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:02 AM, 17th May                   Shehanah                   can you provide me with the missing item           11:03 AM, 17th May                     hello this is laila                    Chicco next 2me magic           11:04 AM, 17th May                   Shehanah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:04 AM, 17th May                   Shehanah                   is there anything else i can help you with ?           11:04 AM, 17th May                     hello this is laila                    That’s it           11:04 AM, 17th May                     hello this is laila                    Thanks           11:04 AM, 17th May                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day           11:05 AM, 17th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4366325