Subject: Note Added - [#4343090] Update status
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 May 2022 07:09:42 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4343090    Subject:  Update status   Requester: فاطمة خالد    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear M.Yahya,</div>
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<div dir="ltr">We would like to inform you that the Delivered status corresponding to the shared order is already published to the API Gateway. Below sharing the payload for your reference as well.</div>
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<div dir="ltr">Request Body:</div>
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<div dir="ltr">{<br>  "customer_shipment_id": "614253899723999992",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2022-05-11 13:42:19",<br>  "entry_type": "Hybris",<br>  "order_id": "6142538997",<br>  "chargeable_weight": "1.0",<br>  "scac": "LMG",<br>  "seller_organization_code": "LMG_KSA",<br>  "ship_node": "2399999",<br>  "tracking_id": "FC0510220007107",<br>  "reference_number": "FC0510220007107"<br>}</div>
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<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif' dir="ltr">Response Body:</span></div>
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<div><span dir="ltr" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>{"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b303120209d9667627a7d0a2e"}}</span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif' dir="ltr">To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/301726" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/301726</a></span>
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<div><strong><br></strong></div>
<div><strong>Thanks and Regards,</strong></div>
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<strong>Saurabh Deo,</strong><span style="font-family: tahoma, sans-serif"><strong> </strong>Technical Engineer</span>
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<div><a href="https://www.getfareye.com/" rel="noreferrer" target="">FarEye - Enabling Digital Logistics</a></div>
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                          <blockquote class="freshdesk_quote">
                            On
                            Mon, 16 May at 11:39 AM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Dear vishwajeet,</div>
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<div dir="ltr">Greetings from FarEye!<br><br>We would like to inform you that we have received your concern regarding status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.<br>
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<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/301726" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/301726</a></span>
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                            On
                            Mon, 16 May at 11:16 AM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">Hi Team,<br><br><strong>Reminder</strong>,<br><br>Problem Statement: Update the order status<br><br>Order Date : May 9, 2022<br>Order ID: 6142538997<br>order has been delivered on : 5/11/22<br><br>Kindly update the order status to delivered as per the customer request to return items asap.<br><br>Regards,<br>M.Yahya.</div></div>

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