Subject: New Reply Received - Article Feedback - When will you pick up the products I want to return?
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 12 May 2022 18:49:52 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Article Feedback - When will you pick up the products I want to return?  Ticket comment <div>Hi Dear,</div>
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<div>I have included the complaint number (which should include the order number and the details). I also attached pictures of the wrong items. Could you please specify which information is further needed?</div>
<img alt="image2.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODA2MjM1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qyORklstEC-wbUMlPp2trrOUfDcWPVvWgTqB0br5dZQ" data-id="2043338062351"><br>
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<div>On 12 May 2022, at 10:30 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Shahd,</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Thank you for getting in touch with us. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Please provide us with more details to further assist you.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Looking forward to hearing from you.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4344891