Subject: Ticket Assigned - Conversation with zainab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Apr 2022 10:09:37 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zainab zainab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zainab Bot:  Hi Zainab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6137440478 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0595993675            02:05 PM, 23rd Apr                   Shehanah             
       Hi Zainab , Thank you for contacting us. My name is  Shehanah  , I will be happy to assist you.           02:06 PM, 23rd Apr                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:06 PM, 23rd Apr                   Shehanah                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           02:08 PM, 23rd Apr                   Shehanah                   is there anything else i can help you with ?           02:08 PM, 23rd Apr                     zainab                    No           02:08 PM, 23rd Apr                     zainab                    Hope to hear back soon.           02:08 PM, 23rd Apr                   Shehanah                   It was a pleasure 
 to assist you. Thank you for shopping with us.  Have a wonderful day.           02:09 PM, 23rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4231647