Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Apr 2022 09:07:39 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Delivery  Ticket comment <div>I called the courier shipa yesterday they said they already returned my order in centrepoint so why you are telling me thats its still on transit..just refund my payment because i have not receive my order.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Thursday, April 21, 2022, 11:21 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"> Hi Violeta Murao , </div>
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<div style="clear:both">Thank you for reaching out to us and giving us the opportunity to serve you.<div></div>
<br><div>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.</div>
<br><div>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</div>
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<div style="clear:both"><div>Once the order will return back to warehouse we will process the refund for the same as soon as possible.<div></div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4161509