Subject: New Reply Received - Regarding return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Apr 2022 13:31:12 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Regarding return  Ticket comment <div dir="ltr">
<div>Dear Admin,<br>
</div>
<div>Thanks for your acknowledgment</div>
<div>As per discussion with your customer care officer, I submitted 3 items to the Aramex under <span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">collection reference </span><strong style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">D137350.</strong>
</div>
<div><strong style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Kindly enquire about these reverse pickups.</strong></div>
<div>
<h1 id="gmail-account-section-heading" class="gmail-smallerTitle" style='box-sizing:border-box;font-size:24px;margin:0px 0px 12px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:1.1;color:rgb(31,33,35)'>
<span style="font-weight:400">Order #6136746760: 1) </span><span style="font-weight:normal">Steve Madden Solid Shoulder Bag with Detachable Strap and Zip Closure-429SR</span>
</h1>
<div>
<span style='color:rgb(31,33,35);font-size:24px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>Order #6136692907: 2) </span><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px;font-weight:700'>Zivame Plain Wired Hook and Eye Closure Full Coverage Super-68SR</span>
</div>
<div>
<span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px;font-weight:700'>                                                           3)  </span><span style="color:inherit;font-family:inherit;font-size:20px">Zivame Plain Non-Wired Hook and Eye Closure Super Support Bra-99SR</span>
</div>
<div class="gmail-product-price" id="gmail-product-details-sub-row" style="box-sizing:border-box;padding-right:85px;min-height:45px">
<div class="gmail-modal gmail-fade gmail-mp-info-modal" id="gmail-mp-info-modal" style='box-sizing:border-box;opacity:0;overflow:hidden;width:1519.2px;height:696px;outline:0px;color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px;padding:0px'><div class="gmail-modal-dialog" style="box-sizing:border-box;width:618px;margin:50px auto"><div class="gmail-modal-content" style="box-sizing:border-box;border:1px solid rgba(0,0,0,0.2);border-radius:2px;background-clip:padding-box;outline:0px;font-size:12px">
<div class="gmail-modal-header gmail-text-center" style="box-sizing:border-box;text-align:center;padding:25px 40px 0px;border-bottom:1px solid transparent;min-height:16.24px;background:inherit;font-size:16px;color:rgb(150,156,160);line-height:1.1">
<span style="box-sizing:border-box"></span><h4 class="gmail-modal-title" style="box-sizing:border-box;font-family:inherit;font-weight:inherit;line-height:1.2;color:rgb(61,70,77);margin:0px 0px 3px;font-size:26px;text-transform:inherit;border-bottom:1px solid rgb(237,239,241);padding-bottom:20px"></h4>
</div>
<div class="gmail-modal-body" style="box-sizing:border-box;padding:0px 40px 10px">
<div class="gmail-mp-modal-section1" style="box-sizing:border-box;padding-bottom:18px">
<div class="gmail-mp-modal-msg" style="box-sizing:border-box;margin-top:20px;font-size:16px;line-height:1.5"><strong style="box-sizing:border-box"></strong></div>
<div class="gmail-mp-modal-msg" style="box-sizing:border-box;margin-top:20px;font-size:16px;line-height:1.5"></div>
<div class="gmail-mp-modal-msg" style="box-sizing:border-box;margin-top:20px;font-size:16px;line-height:1.5"></div>
</div>
<div class="gmail-mp-modal-section2" style="box-sizing:border-box;border-top:1px solid rgb(237,239,241);padding:18px 0px">
<ul class="gmail-info-list gmail-list-unstyled" id="gmail-product-info-list" style="box-sizing:border-box;margin:0px;padding-left:0px;list-style:none;color:rgb(111,122,130);font-size:14px;line-height:1.43;font-stretch:normal"><li id="gmail-product-info-list-item1" style="box-sizing:border-box;padding:0px 0px 19px 35px">
<img src="https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.svg" class="gmail-list-image" alt="Free Shipping" style="box-sizing: border-box; border: 0px; vertical-align: middle; left: 0px; width: 24px; height: 24px"><strong class="gmail-strong" style="box-sizing:border-box;display:block;color:rgb(61,70,77)"></strong><a href="https://www.centrepointstores.com/sa/en/click-and-collect" class="gmail-learn-more" style="box-sizing:border-box;background-color:transparent;color:rgb(0,185,229);text-decoration-line:none;outline:none" rel="noreferrer"></a>
</li></ul>
<ul class="gmail-info-list gmail-list-unstyled" id="gmail-product-info-list2" style="box-sizing:border-box;margin:0px;padding-left:0px;list-style:none;color:rgb(111,122,130);font-size:14px;line-height:1.43;font-stretch:normal">
<div class="gmail-modal gmail-fade" id="emiplans-modal" style="box-sizing:border-box;opacity:0;overflow:hidden;width:618px;height:378.25px;outline:0px;padding:0px"><div class="gmail-modal-dialog" id="gmail-" style="box-sizing:border-box;width:618px;margin:50px auto"><div class="gmail-modal-content emiplans-modal-content" style="box-sizing:border-box;border:1px solid rgba(0,0,0,0.2);border-radius:2px;background-clip:padding-box;outline:0px;color:rgb(36,36,40);padding-bottom:40px">
<div class="gmail-modal-header gmail-text-center emiplans-modal-header" style="box-sizing:border-box;text-align:center;padding:36px 40px 10px;border-bottom:1px solid transparent;min-height:16.24px;background:inherit;font-size:24px;line-height:1.1">
<span style="box-sizing:border-box"></span><div class="emiplans-modal-title" style="box-sizing:border-box"></div>
</div>
<div class="gmail-modal-body emibanks-modal-body" style="box-sizing:border-box;padding:0px 40px 10px">
<ul class="emi-banks-list" style="box-sizing:border-box;margin-top:0px;margin-bottom:0px;padding:10px 0px">
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 15px 10px;display:inline-block;margin-bottom:0px"><a href="https://www.riyadbank.com/en/personal-banking/credit-cards/benefits/qasset-installment-program" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_164.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 15px 10px;display:inline-block;margin-bottom:0px"><a href="http://www.sabb.com/en/everyday-banking/compare-credit-cards/sabb-card-offers/sabb-aqsat-installment-plans/" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_6.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 15px 10px;display:inline-block;margin-bottom:0px"><a href="https://www.baj.com.sa/Portals/0/PDF/Credit%20Cards/EPP-English-TandC-Final.pdf" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_163.jpg" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 0px 10px;display:inline-block;margin-bottom:0px"><a href="http://shb.com.sa/ar/personal/CreditCards/Installments.aspx" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_2.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 0px 10px;display:inline-block;margin-bottom:0px"><a href="https://www.saib.com.sa/en/Easy-Payment-Plan" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_978a9d243375f4958574c2ea29077f.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 0px 10px;display:inline-block;margin-bottom:0px"><a href="http://www.emiratesnbd.com.sa/en/" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_10.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
</ul>
<div class="emi-eligible-text" style="box-sizing:border-box;text-align:center;font-size:12px;color:rgb(136,154,158)"></div>
</div>
</div></div></div>
<li style="box-sizing:border-box;padding:0px 0px 19px 35px">
<span class="gmail-icon-calendar" style='box-sizing:border-box;font-family:icomoon;speak:none;font-variant-numeric:normal;font-variant-east-asian:normal;background:url("//i1.lmsin.net/website_images/misc/EPP_icon.svg") 0% 0%/100%;width:24px;height:24px;line-height:22px;color:rgb(197,202,205);font-size:16px'></span><span class="gmail-custom-tooltip gmail-_info gmail-left" style="box-sizing:border-box;display:inline-block;vertical-align:middle;height:18px;width:18px"><span class="gmail-custom-tooltip-icon" style="box-sizing:border-box;display:inline-block;vertical-align:top;height:18px;width:18px;border:1px solid rgb(147,152,159);border-radius:50%;color:rgb(147,152,159);font-size:10px;line-height:16px;text-align:center"><span class="gmail-icon-question" style="box-sizing:border-box;font-family:icomoon;speak:none;font-variant-numeric:normal;font-variant-east-asian:normal"></span></span><span class="gmail-custom-tooltip-box gmail-show" style="box-sizing:border-box;display:none;opacity:0"><span class="gmail-custom-tooltip-content" style="box-sizing:border-box;padding:10px 15px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border-radius:3px;color:rgb(114,129,141);font-size:13px;line-height:18px;width:300px"><strong class="gmail-custom-tooltip-title emi-banks-tootltip-title" style="box-sizing:border-box;display:block;margin-top:0px;color:rgb(36,36,40);font-size:14px;text-align:center"></strong><ul class="emi-banks-list" style="box-sizing:border-box;margin-top:0px;margin-bottom:0px;padding:10px 0px">
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 15px 10px;display:inline-block;margin-bottom:0px"><a href="https://www.riyadbank.com/en/personal-banking/credit-cards/benefits/qasset-installment-program" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_164.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 15px 10px;display:inline-block;margin-bottom:0px"><a href="http://www.sabb.com/en/everyday-banking/compare-credit-cards/sabb-card-offers/sabb-aqsat-installment-plans/" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_6.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 15px 10px;display:inline-block;margin-bottom:0px"><a href="https://www.baj.com.sa/Portals/0/PDF/Credit%20Cards/EPP-English-TandC-Final.pdf" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_163.jpg" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 0px 10px;display:inline-block;margin-bottom:0px"><a href="http://shb.com.sa/ar/personal/CreditCards/Installments.aspx" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_2.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 0px 10px;display:inline-block;margin-bottom:0px"><a href="https://www.saib.com.sa/en/Easy-Payment-Plan" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_978a9d243375f4958574c2ea29077f.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
<li class="emi-banks-list-item" style="box-sizing:border-box;padding:0px 0px 0px 10px;display:inline-block;margin-bottom:0px"><a href="http://www.emiratesnbd.com.sa/en/" target="_blank" style="box-sizing:border-box;background-color:transparent;color:rgb(111,122,130);outline:none" rel="noreferrer"><img src="https://static.payfort.com/frontend/files/logos/issuer/logo_en_10.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 80px"></a></li>
</ul>
<div class="emi-eligible-text" style="box-sizing:border-box;text-align:center;font-size:12px;color:rgb(136,154,158)"></div></span></span></span>
</li>
</ul>
</div>
</div>
</div></div></div>
<strong id="gmail-products-details-price-01" class="gmail-price gmail-old-version-price gmail-hidden-xs" style='box-sizing:border-box;color:rgb(0,0,0);font-size:22px;line-height:24px;margin-bottom:9px;display:flex;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><br class="gmail-Apple-interchange-newline"></strong>
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<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px;font-weight:700'><br></span></div>
<div class="gmail-product-price" id="gmail-product-details-sub-row" style="box-sizing:border-box;padding-right:85px;min-height:45px"><strong id="gmail-products-details-price-01" class="gmail-price gmail-old-version-price gmail-hidden-xs" style='box-sizing:border-box;color:rgb(0,0,0);font-size:22px;line-height:24px;margin-bottom:9px;display:flex;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><br class="gmail-Apple-interchange-newline"></strong></div>
<br class="gmail-Apple-interchange-newline">
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<div><strong style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><br></strong></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 20, 2022 at 10:51 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Mohammad ,</div>
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div>​We apologies for the inconvenience caused.</div>
<div><br></div>
<div>We are working to resolve your issue on priority.</div>
<div>​</div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
<div><br></div>
<div>Feel free to contact us if you have any further inquiries.</div>
<div><br></div>
<div>your friends</div>
<div>Support Team</div>
</div></div>

	

</div></blockquote>
<br><div><br></div>-- <br><div dir="ltr"><div dir="ltr">
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<div style="color:rgb(34,34,34)">
<div dir="ltr">
<div><b style="font-size:12.8px"><font>Mohd Afzal, PhD</font></b></div>
<div><span style="font-size:12.8px"><font>Assistant Professor</font></span></div>
</div>
<div><font>Department of Chemistry</font></div>
<div><font><span style="font-size:12.8px">King Saud University</span><br></font></div>
<div><font>Kingdom of Saudi Arabia</font></div>
</div>
<div style="color:rgb(34,34,34)"><font><span style="font-size:12.6667px">P.O. Box: 2455, Riyadh-11451</span><br></font></div>
<div style="color:rgb(34,34,34)"><font>Mob- +966-509151904</font></div>
</div>
</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4187523