Subject: Ticket Assigned - Conversation with mariam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Apr 2022 09:55:19 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mariam mariam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mariam Bot:  Hi Mariam ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6133194258 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556566536            01:46 PM, 14th Apr                   Shehanah        
            Hi Mariam , Thank you for contacting us. My name is  shehanh , I will be happy to assist you.           01:47 PM, 14th Apr                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:47 PM, 14th Apr                   Shehanah                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:49 PM, 14th Apr                   Shehanah                   is there anything else i can help you with ?           01:49 PM, 14th Apr                     mariam                    How long should I wait for someone to contact me?           01:50 PM, 14th Apr                   Shehanah                   as soon as possible           01:52 PM, 14th Apr                   
 Shehanah                   is there anything else i can help you with ?           01:52 PM, 14th Apr                     mariam                    Thanks           01:52 PM, 14th Apr                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4177306