Subject: Ticket Assigned - Order Refund 9564073388
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Apr 2022 06:24:57 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order Refund 9564073388  Team,
Appreciate your response on my E-mail below.

I spoke to my bank and they told me that the payment went through for both times and it is between the Bank and the merchant and you should refund it back to me.
The transaction number of the payment they gave me is T07846.
Appreciate to receive my payment refund as soon as possible or else I would have to reach out to social media platforms to complain as this is not fair that even though payment was done my order was not placed and then you are not even refunding the amount even though bank confirmed the payment went both times.

Thanks & Regards, Priya Gulati  0554465215

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4164504