Subject: Ticket Assigned - Conversation with javed
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 10 Apr 2022 06:35:20 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with javed javed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  javed Bot:  Hi Javed ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568575847            10:23 AM, 10th Apr                   Shehanah                   Hi  Javed , Thank you for contacting us. My name is shehanh , I will be happy to assist you.           10:24 AM, 10th Apr                   Shehanah                   Could you please share your order number so that I can assist you further?           10:24 AM, 10th Apr                     javed                    6133270058           10:24 AM, 10th Apr                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:25 AM, 10th Apr                     javed                    Ok           10:25 AM, 10th Apr                   Shehanah                   Please allow me a moment to check this for you.           10:29 AM, 10th Apr                   Shehanah                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:30 AM, 10th Apr                   Shehanah                   is there anything else i can help you with ?           10:31 AM, 10th Apr                     javed                    Nothing           10:32 AM, 10th Apr                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:34 AM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4153377