Subject: Ticket Assigned - Conversation with irfan zafar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Apr 2022 07:24:45 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with irfan zafar irfan zafar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  irfo_guy@hotmail com Bot:  Please enter your name Customer:  irfan zafar Bot:  Hi Irfan Zafar ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your orde
 r? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0599145788            11:15 AM, 03rd Apr                     irfan zafar                    Dear Sir Greetings           11:16 AM, 03rd Apr                   Shehanah                   Hi Irfan  , Thank you for contacting us. My name is shehanh  , I will be happy to assist you.      
      11:17 AM, 03rd Apr                   Shehanah                   Could you please share your order number so that I can assist you further?           11:17 AM, 03rd Apr                     irfan zafar                    yes           11:17 AM, 03rd Apr                     irfan zafar                    i Have contacted several time but my problem not solved           11:17 AM, 03rd Apr                     irfan zafar                    6133099028           11:18 AM, 03rd Apr                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:18 AM, 03rd Apr                   Shehanah                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           11:21 AM, 03rd Apr       
             Shehanah                   is there anything else i can help you with ?           11:21 AM, 03rd Apr                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:24 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4117331