Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Apr 2022 11:11:31 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addit
 ional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966598911276            03:02 PM, 01st Apr                   Shehanah                   Hi , Thank you for contacting us. My name is  shehanh , I will be happy to assist you.           03:04 PM, 01st Apr                   Shehanah                   Could you please share your order number so that I can assist you further?           03:04 PM, 01st Apr                     hi
                     6132082856           03:05 PM, 01st Apr                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:05 PM, 01st Apr                   Shehanah                   how can help you ?           03:07 PM, 01st Apr                     hi                    I have not received my order, no record found at center point. The status is order delivered           03:08 PM, 01st Apr                     hi                    I received an sms on 29th march           03:08 PM, 01st Apr                     hi                    Where is my order           03:08 PM, 01st Apr                   Shehanah                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           
 03:08 PM, 01st Apr                   Shehanah                   is there anything else i can help you with ?           03:09 PM, 01st Apr                     hi                    Please delivered my order as soon as possible           03:09 PM, 01st Apr                     hi                    And change the order status           03:10 PM, 01st Apr                   Shehanah                   the order a click and collect           03:10 PM, 01st Apr                   Shehanah                   well do           03:10 PM, 01st Apr                     hi                    Yes           03:10 PM, 01st Apr                   Shehanah                   is there anything else i can help you with ?           03:10 PM, 01st Apr                     hi                    No           03:10 PM, 01st Apr                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:10 PM, 01st Apr                            
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