Subject: Ticket Assigned - Conversation with farah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Mar 2022 11:00:38 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farah farah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  farah Bot:  Hi Farah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6130605578 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966535125997            02:50 PM, 29th Mar                   Shehanah                   Hi farah, Thank you for contacting us. My name is shehanh , I will be happy to assist you.           02:52 PM, 29th Mar                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:52 PM, 29th Mar                   Shehanah                   6132426303           02:56 PM, 29th Mar                   Shehanah                   Please allow me a moment to check this for you.           02:56 PM, 29th Mar                   Shehanah                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:57 PM, 29th Mar                   Shehanah                   is there anything else i can help you with ?           02:57 PM, 29th Mar                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:00 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4094696