Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Mar 2022 12:30:20 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi<div dir="auto">You are the one who cancelled the item in my order</div>
<div dir="auto">Is my complain is not clear to you? </div>
<div dir="auto">I will explain more,</div>
<div dir="auto">I bought two shoes and you cancelled one of it so if you cannot provide both together please cancel the other shoe too</div>
<div dir="auto">Check the attched</div>
<div dir="auto">Thanks</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 26 Mar 2022, 11:27 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div>
<div dir="ltr">Hi Mina,<br><br>We're  sorry to hear that you wish to cancel your order.</div>
<div><br></div>
<div dir="ltr">We can see the order has been placed on &lt;Mar 26, 2022&gt; with the order number &lt;6132351190&gt;</div>
<div><br></div>
<div dir="ltr">As per the status, the order is getting prepared and when it's ready in store for collection it will be available for collection for 14 days from the confirmation email received to collect.</div>
<div><br></div>
<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br><br>Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.</div>
<div> </div>
<div>Feel free to reach out to us for any further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div></div></div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043322120534'>Screenshot_20220326-152458_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4078010