Subject: New Reply Received - Item purchased not delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 10:23:15 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Item purchased not delivered  Ticket comment <div dir="auto">Hi good afternoon until now idint received any messages from bank regarding any refund until now id been still paying for the order i make and yet i didn't get my order until now since i purchased in your online store through tobby</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Feb 27, 2022, 12:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Johnyboy ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you .</div>
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<div dir="ltr">Please note that your application number 6126980812  has not been successfully processed. Due to the failure of payment by the bank. You may have received a text  from the bank informing you that the payment has been successfully approved, but there has been a problem during the process of the purchase. If your account has already been deducted and the amount  has not yet been returned, please contact the bank so that you can be fully helped .</div>
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<div>Hope this helps and have a great day! Stay Safe!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3949874