Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 03:49:35 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  How could i return my items if I don't have the original packaging and invoice?

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________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Thursday, March 17, 2022 7:33:22 AM
To: Jenilyn Dacua <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Jenilyn Dacua, thank you for getting in touch with us. Here’s how your return 1002235303 for order 6130023706 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/7524144-RIBPJSET-SPAW21160321_01-150.jpg]
SPLASH
Sustainable Ribbed V-neck Top and Pyjama Set
Color: Pink
Size: 08
Quantity: 1
SAR 40
[https://6b282abb695ec0b12484-b74eef836e93103fd33c361d3e5fc138.lmsin.net/7001730920Multicolour-7001730920YY21CP131221_01-150.jpg]
CENTREPOINT
Closet Geo Print Shoulder Tape Detail T-shirt and Cuff Pyjama Set
Color: Multicolour
Size: S
Quantity: 1
SAR 41

Total   SAR 81
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.

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