Subject: New Reply Received - Re: You haven't collected order number 6126345770
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 09:47:18 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Re: You haven't collected order number 6126345770  Ticket comment <div dir="auto">Can I cancel my order because nobody would get the parcel or item in the store. Then you refund the money on the card I used ? </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 18, 2022, 11:29 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mary Ann,</div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.</div>
<div><br></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3910466