Subject: Ticket Assigned - Conversation with shahab
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 10 Feb 2022 08:31:56 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahab shahab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shahab Bot:  Hi Shahab ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6124934562 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0599357718            12:26 PM, 10th Feb                   Shehanah                   Hi Shahab , Thank you for contacting us. How may I help you?           12:26 PM, 10th Feb                   Shehanah                   دقيقة من فضلك ليتم التحقق إبقى معنا           12:27 PM, 10th Feb                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:27 PM, 10th Feb                     shahab                    I have an order from Centrepoint since 6 days not yet received           12:27 PM, 10th Feb                     shahab                    Why it s taking too long           12:28 PM, 10th Feb                   Shehanah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           12:28 PM, 10th Feb                   Shehanah                   is there anything else i can help you with ?           12:28 PM, 10th Feb                     shahab                    No thanks but you know the order number right?           12:29 PM, 10th Feb                   Shehanah                   yes           12:29 PM, 10th Feb                   Shehanah                   is there anything else i can help you with ?           12:29 PM, 10th Feb                     shahab                    No thanks           12:30 PM, 10th Feb                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:31 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3874653