Subject: Ticket Assigned - Conversation with saleemah
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 11:27:53 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saleemah saleemah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saleemah Bot:  Hi Saleemah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6124411041 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966533848108            03:18 PM, 07th Feb                   S
 hehanah                   Hi Saleemah , Thank you for contacting us. How may I help you?           03:18 PM, 07th Feb                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:19 PM, 07th Feb                     saleemah                    The driver cannot find my location. I sent it via whatsapp. Driver does not speak english.  My order was supposed to be delivered 06 Feb           03:19 PM, 07th Feb                     saleemah                    What am i to do if a delivery driver cannot find my location.  Could you communicate with the driver regarding my package           03:21 PM, 07th Feb                   Shehanah                   6124411041           03:21 PM, 07th Feb                   Shehanah                   Please allow me a moment to check this for you.           03:22 PM, 07th Feb                   Shehanah                   We sincerely apologize for any inconvenience caused
 ,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:23 PM, 07th Feb                     saleemah                    Thank you           03:23 PM, 07th Feb                   Shehanah                   is there anything i can help you with ?           03:25 PM, 07th Feb                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:27 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3862311