Subject: Ticket Assigned - Conversation with ashik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Feb 2022 05:44:53 +0000

Hi Shehanah Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ashik ashik                    Bot:  Hi again! Bot:  Please enter your name Customer:  ashik Bot:  Hi Ashik ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take
  an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508203212            09:36 AM, 06th Feb                     ashik                    Ok           09:36 AM, 06th Feb                     ashik                    Thanks           09:37 AM, 06th Feb                   Shehanah                
    Hi \ashik , Thank you for contacting us. How may I help you?           09:37 AM, 06th Feb                   Shehanah                   Could you please share your order number so that I can assist you further?           09:37 AM, 06th Feb                   Shehanah                   Hi, I'm not getting a response from you. Are we still connected?           09:40 AM, 06th Feb                   Shehanah                   I'm not getting a response from you. Are we still connected?           09:42 AM, 06th Feb                   Shehanah                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:44 AM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3856815