Subject: New Reply Received - Parcel not delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Jan 2022 09:27:51 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Parcel not delivered  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/antxOwf7xD_0UJJuyzqgiw~~/AALN9wA~/RgRjv9KTPVcDc3BjQgph1ROf3mHjZBIcUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
Kindly note that the order has been exported to be returned.<br>
<br>
Best regards,<br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>12/1/2022 10:02 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3708303] - Parcel not delivered<br>
 
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<div dir="ltr">Hi Team,</div>

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<strong>Need Urgent Delivery</strong><br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Dec 27, 2021<br>
Order ID: 6377151461<br>
Tracking ID: SD004634695<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 12/28/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Shehanh</div>
</div>

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<blockquote class="freshdesk_quote">On Fri, 7 Jan at 11:26 AM <span class="separator">, zibran sayyed &lt;[email-masked]&gt; wrote: </span>

<div dir="auto"><span class="separator">It's been 11 days and still i didn't get my parcel. </span></div>
<span class="separator"> </span>

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<div><span class="separator">On Tue, Jan 4, 2022, 5:46 PM zibran sayyed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>

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<div dir="auto"><span class="separator">My parcel is not delivered yet and shipping company driver is lied about the he come to deliver and the no answer from the customer. </span></div>

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<div class="gmail_attr" dir="ltr"><span class="separator">On Mon, Jan 3, 2022, 12:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</span></div>

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<div dir="ltr"><span class="separator">Hi Zibran,</span></div>

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<div><span class="separator">Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>

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<div><span class="separator">We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></div>

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<div><span class="separator">We request you to please allow us some time so we can work on this and do the needful.</span></div>

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<div><span class="separator">We appreciate your patience.</span></div>

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<div><span class="separator">Your Friends,</span></div>

<div><span class="separator">The Support Team</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/iWOXB5wJjto1hn_4ejbHtg~~/AALN9wA~/RgRjv9KTPlcDc3BjQgph1ROf3mHjZBIcUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3708303