Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Jan 2022 10:42:01 +0000

Hi Shehanah Khalid,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Kindly tell me in simple words that how I will receive my refund  and when it will be available, <div dir="auto"><br></div>
<div dir="auto">I don't know who is the vendor and the process, </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly guide in detail and in simple words.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 4 Jan 2022, 10:53 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi  Enas,<br><br>
</div>
<div>Thank you for reaching out to us.</div>
<div>
<br>We apologize for the inconvenience that has happened.</div>
<div dir="ltr">
<br>Regarding the order: 6372452982  Please note that the refund has been processed successfully from our side for the amount (248.37), however due to some concerns with the payment vendor, the refund has been rejected.</div>
<div dir="ltr">
<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. </div>
<div><br></div>
<div>Feel free to reach out to us for any further assistance.</div>
<div>
<br>Your Friends</div>
<div>The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3714288